include.php

См. документацию.

<?php
global $DB, $APPLICATION;
IncludeModuleLangFile(__FILE__);
IncludeModuleLangFile($_SERVER["DOCUMENT_ROOT"]."/bitrix/modules/support/errors.php");
require_once($_SERVER["DOCUMENT_ROOT"]."/bitrix/modules/support/support_tools.php");
 
$db_type = mb_strtolower($DB->type);
CModule::AddAutoloadClasses(
    "support",
    array(
        "CTicket" => "classes/".$db_type."/support.php",
        "CTicketDictionary" => "classes/".$db_type."/dictionary.php",
        "CTicketSLA" => "classes/".$db_type."/sla.php",
        "CTicketReminder" => "classes/".$db_type."/reminder.php",
        "CSupportSuperCoupon" => "classes/general/coupons.php",
        "CSupportEMail" => "classes/general/email.php",
        "CSupportUserGroup" => "classes/general/usergroup.php",
        "CSupportUser2UserGroup" => "classes/general/usertousergroup.php",
        "CSupportTableFields" => "classes/general/tablefields.php",
        "CSupportTimetable" => "classes/general/timetable.php",
        "CSupportTools" => "classes/general/tools.php",
        "CSupportHolidays" => "classes/general/holidays.php",
        "CSupportTimetableCache" => "classes/general/timetablecache.php",
        "CSupportSearch" => "classes/general/search.php",
    )
);