action.php

См. документацию.

<?
include(GetLangFileName($_SERVER["DOCUMENT_ROOT"].BX_ROOT."/modules/mail/lang/", "/mail/action.php"));
 
if(CModule::IncludeModule("support")):?>
<tr valign="top">
    <td align="right"><font class="tablefieldtext"><?echo GetMessage("SUPPORT_MAIL_DEF_REGISTERED")?></font></td>
    <td valign="top"><font class="tablebodytext">
        <input type="radio" name="W_SUPPORT_USER_FIND" value="Y"<?if($W_SUPPORT_USER_FIND!="N")echo " checked"?> id="W_SUPPORT_USER_FIND_1"><label for="W_SUPPORT_USER_FIND_1"><?echo GetMessage("SUPPORT_MAIL_DEF_REGISTERED_Y")?></label><br>
        <input type="radio" name="W_SUPPORT_USER_FIND" value="N"<?if($W_SUPPORT_USER_FIND=="N")echo " checked"?> id="W_SUPPORT_USER_FIND_2"><label for="W_SUPPORT_USER_FIND_2"><?echo GetMessage("SUPPORT_MAIL_DEF_REGISTERED_N")?></label><br>
    </font></td>
</tr>
 
<tr valign="top">
    <td align="right" valign="top"><font class="tablefieldtext"><?echo GetMessage("SUPPORT_MAIL_ADD_TO_OPENED_TICKET")?></font></td>
    <td valign="top" nowrap><font class="tablebodytext">
        <input type="radio" name="W_SUPPORT_SEC" value="email"<?if($W_SUPPORT_SEC!="all" && $W_SUPPORT_SEC!="domain")echo " checked"?> id="w_support_sec_1"><label for="w_support_sec_1"><?echo GetMessage("SUPPORT_MAIL_ADD_TO_OPENED_T_EMAIL")?></label><br>
        <input type="radio" name="W_SUPPORT_SEC" value="domain"<?if($W_SUPPORT_SEC=="domain")echo " checked"?> id="w_support_sec_2"><label for="w_support_sec_2"><?echo GetMessage("SUPPORT_MAIL_ADD_TO_OPENED_T_DOMAIN")?></label><br>
        <input type="radio" name="W_SUPPORT_SEC" value="all"<?if($W_SUPPORT_SEC=="all")echo " checked"?> id="w_support_sec_3"><label for="w_support_sec_3"><?echo GetMessage("SUPPORT_MAIL_ADD_TO_OPENED_T_ANY")?></label><br>
    </font></td>
</tr>
 
<tr valign="top">
    <td align="right"><font class="tablefieldtext"><?echo GetMessage("SUPPORT_MAIL_SUBJECT_TEMPLATE")?><br>
    <?echo GetMessage("SUPPORT_MAIL_SUBJECT_TEMPLATE_NOTES")?></font></td>
    <td valign="top"><font class="tablebodytext">
    <?
    if(!isset($W_SUPPORT_SUBJECT))
    {
        $w_subject = "";
        $db_res = CEventMessage::GetList($o, $b, Array("EVENT_NAME"=>"TICKET_NEW || TICKET_CHANGE", "LID"=>$MAILBOX_LID));
        while($ar_res = $db_res->Fetch())
        {
            $ar_res["SUBJECT"] = preg_quote($ar_res["SUBJECT"], "/");
            $ar_res["SUBJECT"] = str_replace("#ID#", "([0-9]+)", $ar_res["SUBJECT"]);
            $ar_res["SUBJECT"] = preg_replace("/#[-A-Z_0-9]+#/i", ".*?", $ar_res["SUBJECT"]);
            $w_subject .= $ar_res["SUBJECT"]."\r\n";
        }
        $W_SUPPORT_SUBJECT = $w_subject;
    }
    ?>
    <textarea name="W_SUPPORT_SUBJECT" cols="45" rows="3" class="typearea" wrap="off"><?=htmlspecialchars($W_SUPPORT_SUBJECT)?></textarea></font></td>
</tr>
 
<tr valign="top">
    <td align="right"><font class="tablefieldtext"><?echo GetMessage("SUPPORT_MAIL_ADD_TO_CATEORY")?></font></td>
    <td valign="top"><font class="tablebodytext">
    <?=SelectBox("W_SUPPORT_CATEGORY", CTicket::GetRefBookValues("C", $MAILBOX_LID), "(".GetMessage("SUPPORT_MAIL_ADD_TO_CATEGORY_N").")", $W_SUPPORT_CATEGORY);?>
    </font></td>
</tr>
 
<?endif?>